Data deletion

Send a deletion request

To request deletion of your Artemis account or personal information held by Creator Technologies LLC, email les@theincubators.io with the subject “Artemis data deletion request.”

You can make a request without installing or signing in to the app. If you only contacted us about early access, you can also ask us to remove that contact information.

Email a deletion request ↗

What to include

• The email address associated with your Artemis account or earlier correspondence.
• Your profile or workspace name, if applicable.
• Whether you want to delete your account, particular personal information, or early access correspondence.

Sending your request from the associated email address helps us verify it. We may ask for additional verification or clarification when needed. Do not send passwords, verification codes, full card numbers, or bank details.

What happens next

We will review the request, verify your identity or authority as needed, and explain any information we need to complete it. We will respond within the timeframe required by applicable law.

When we approve a deletion request, we delete or de-identify the personal information within its scope unless we need to retain it for a lawful reason. We will let you know if we cannot complete a request in full and why.

Information that may remain

We may retain records needed for legal obligations, financial recordkeeping, resolving disputes, preventing fraud, and security. Shared campaign and invoice records may also remain where your organization or other participants are entitled to retain them. Residual copies in backups may remain until those backups are replaced under our retention processes.

Account deletion does not remove content from social media platforms or delete information held independently by services you connected. Contact those services separately when needed.

Subscriptions and billing

If you have an active subscription, cancel it through the provider that bills you. Requesting data deletion does not itself cancel an app store or third-party subscription. Contact Support if you need help identifying the billing provider.

Questions about your information

Read our Privacy Policy for more information about data use, retention, and privacy rights, or email les@theincubators.io.